Entered restaurant in Douglasville, GA at 8:20 p.m. The only customers in the lobby at that time.
We were immediately offered to sit in the bar area...I wanted to be seated in the dining area and was told that it would take a couple of minutes to clear off a table. As we waited, a mother and her two pre-teen daughters entered. They were immediately offered a seat in the Bar...which I found to be highly inappropriate. It took approximately 15 minutes to be seated.
we realized that they were attempting to clean and close an area before closing. Our soup came before the appetizer, the mushrooms were cold and calamari was overcooked and hard. Presentation was awful...Main courses were in oversized bowls and were not tasty at all.
The manager came to apologized as he had to the table in front and behind us for the mishap with our dinner. HORRIBLE EXPERIENCE!
This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $38. The author is overall dissatisfied with Olive Garden. The most disappointing about olive garden soup from Olive Garden was food preparation quality , but reviewer liked our server kera. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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