On Friday September 19th, I went to the Olive Garden in the Flatiron section of Manhattan. The waiter came to take our drink order which consisted of 2 diet cokes and 3 waters.
He arrived at the table with all 5 drinks on one small tray and as he took the diet cokes off of the tray, the 3 glasses of water spilled all over me and my phone which I had sitting on the table checking emails. To say I was completely wet would be an understatement. My entire shirt and the right side of my jeans was soaked. After a few People came over to clean up the mess, the manager comes by and offers a free dessert as some sort of consolation.
I was on my lunch break and I work in an office so going back to work in wet clothes wasn't quite what I was looking forward to. After letting the manager know she could keep the dessert, she offered $5 off of the meal. A day later I started experiencing issues with my iPhone, 2 days after, my phone was not working properly. Calls were dropping, I could not use my earbuds devalues the phone would jump from Siri to music playing when I didn't turn music on, the phone freezes or cuts off.
I take it to a store to only find out that it has water damage and the deductible is $175. I have since gone back to Olive Garden to speak to the manager which they claim is never in, so now this is my last resort. Since there was no issues with my iPhone prior to my visit to OG, I should not be responsible for the deductible.
There needs to be some action taken on the part of Olive Garden. Clumsy waiter caused this issue & it needs to be resolved!!
Review about: Olive Garden Waiter.
Reason of review: Damaged or defective.
Monetary Loss: $175.
Preferred solution: Full refund.