On 2/18 I went to Olive garden at Montclair in California. The first time I ordered the 5 cheese, it came with beef strips in it.
When I complained they gave me a new one and said it was probably from a spoon or bowl that wasn't washed well. Since it took a bit, I was already full from salad so brought the new meal home. They ensured that it was from a brand new pot. Today is 2/19 and I just warmed up the olive garden and stirred it and found more beef.
I attached a picture of just one of the chunks. Having been a vegetarian almost my entire life and doing it for ethical reasons, I am so angry that they did this TWICE.
Product or Service Mentioned: Olive Garden Five Cheese Ziti Al Forno Pasta.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.