Most helpful review
New Reviewer

I would had given it five but didn’t enjoy my food this time.

Olive Garden - I would had given it five but didn’t enjoy my food this time.
I was in a company of four. Got drink order, appetizers. Bread rolls were later on the table, appertizers came but we had no utensils nor napkins. Ask server but did not still come back with anywait time over 30 minutes. Salad came out but still no utensils to eat...
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2 comments
#2148371

Sounds like a sh!tshow.

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ID
#3385121 Review #3385121 is a subjective opinion of poster.
Location
Independence, Missouri
Pros
  • Service and salad
  • Was my favorite restaurant
  • Location
Cons
  • Bad experience bad experience
  • Poor service from the server
Preferred solution
Full refund

Just wanted to comment on the excellent excellent service by one of the servers of the Olive garden in Folsom california.

I just wanted to pass on some great kudos ,excellent service to a server by the name of Raina who is the server at the Folsom California Olive Garden. She always greeted us with a smile ,was very attentive and excellent job in providing us with immediate service. She is a great representative for Olive Garden, would go back again and hope to get her on the next visit. Thank you Raina

User's recommendation: Excellent service with a smile.

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ID
#3845064 Review #3845064 is a subjective opinion of poster.
Location
El Dorado Hills, California

Absolutely disgraceful experience

Am a regular guest at the Falls Church Arlington Virginia Olive Garden and today was one of the most disturbing experience anyone can imagine!
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ID
#3835145 Review #3835145 is a subjective opinion of poster.
Location
Alexandria, Virginia

Bad experience

I recently went to dinner and I ordered a steak it was over cooked my wife's dinner was not even hot by the time I got my replacement steak it took 20 minutes I will not be back no
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2 comments
#2232109

You posted this same complaint, same wording and circumstances under Red Lobster on August 3.

#2232278
@PissedConsumer2232109

And also posted it to Red Lobster - Burlington, NC on June 23rd and to Texas Roadhouse - Antioch, Tenn location on June 23rd.

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ID
#3833695 Review #3833695 is a subjective opinion of poster.
Location
Portland, Indiana
New Reviewer

No longer your customer.

One Olive Garden refused to provide item requested and stated "they're not supposed to substitute without charging you." complete money grubbing attitude when I never said that I expected it for free. Although every other OG restaurants did provide it at no cost but we're not supposed to. Moran management.

User's recommendation: Find a place that values large parties. Normally I would bring family and friends.

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ID
#3823336 Review #3823336 is a subjective opinion of poster.
Location
Seattle, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very unhappy

Olive Garden - Very unhappy
Hello,We took our grandson for his birthday dinner at olive garden Sunday July16th ..We had a party of 6 for his Birthday dinner .. This was one of the worth dinner we have every had at Olive Garden. The pasta was under cooked by half way..My husband and i both had...
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2 comments
#2214044

What did the manager say while you dining inside the restaurant and requested him/her?

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ID
#3768323 Review #3768323 is a subjective opinion of poster.
Loss
$117
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have submitted A review& spoke with Customer Complaint line who promised A General Manager

My complaint still Is: On June 3rd my family went to Lunch after my Granddaughter graduation and was served A salad with the waitress artificial nail in it, the Manager removed the food with gloves but only compensated us with 20% off the tab, never showed her face again which was very rude& unprofessional.
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ID
#3709962 Review #3709962 is a subjective opinion of poster.
Location
Greenville, South Carolina
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fantastic crew

Fantastic profession crew!!! They handled a very difficult rude obnoxious customer with such respect until they called police. They topped my visit off with cheesecake. Wolf road Albany ny is the best

User's recommendation: They care.

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ID
#3670803 Review #3670803 is a subjective opinion of poster.
Location
Schenectady, New York
Preferred solution
Nothing but a big ty to their managers and waitress heather. The best

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

After speaking with manager did not feel satisfied..

Olive Garden - After speaking with manager did not feel satisfied..
The salad brought to my table looked fine until I looked again and saw the onion that had sprouts and yellowing ..I first spoke with the server and he said ,do you want another salad ? I said No I then asked for a manager and she only said yes they need to be more careful with prepping..No one seemed to really care ..I have to saw the Lasuana was excellent! The treatment I felt from the 2emplyees was just not pleasing ..Apology , yes but I feel this is a definite reason to send this .. I am not a complainer, I still left a tip , no blame on the server .. Manager just did not seem to care !

User's recommendation: 425**** could not find receipt got this from my bank statement …Customers should look at the meal before server leaves your view.

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ID
#3656714 Review #3656714 is a subjective opinion of poster.
Pros
  • Atmosphere
Cons
  • Food prep for salad
Preferred solution
Let the company propose a solution

Religion

I was asked on a date night if I passed away right now would I die with a clear conscience?, due to the fact that north east Atlantic citizens are screwed in new braunfels Texas if they do not work for a Darden restaurant and I asked what kind of question is that to...
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ID
#3641896 Review #3641896 is a subjective opinion of poster.
Location
New Braunfels, Texas
Pros
  • Pasta
Cons
  • Choice of small talk
Preferred solution
Let the company propose a solution
New Reviewer

The meal that I ordered was not correct I askFor medium well they gave me a rare I called immediately when we got home and took the meals out of the bag I called and they told me that no problem they

I had a replacement order for a couple weeks ago for a meal that was not cooked correctly the person I spoke to the manager I would pretty much guess wrote my name down and also tell me no problem was very nice I don't know if itI go to call for that

User's recommendation: Olive Garden is a great please just I have no understanding about disrespectful managers that work in a professional and million dollar restaurant to be the way that they are.

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ID
#3569624 Review #3569624 is a subjective opinion of poster.
Location
Jacksonville, Florida
New Reviewer

Certificate given no OV did not work

Got a certificate for customer service February 18 went to use it this week with my sister at the Olive Garden in Boise had to servers try to access the certificate to no avail there was no number on it so I taking it that you didnt really mean to give me a certificate

User's recommendation: Eat elsewhere.

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ID
#3568133 Review #3568133 is a subjective opinion of poster.
Location
Caldwell, Idaho
New Reviewer

I had trouble

Waiter didnt noe what he was doing mess up the food I had to take my food to go. Because everyone was done already it was my dad 70 birthday it was a mess
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ID
#3566369 Review #3566369 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$125
Preferred solution
Full refund

Served Beef to a religious vegetarian

Olive Garden - Served Beef to a religious vegetarian
I ordered cheese ravioli with vegetarian sauce but I was served with beef sauce. Repeatedly checked with the waitress and she confirmed it was marinara sauce with no beef. I ate some food from that plate trusting Olive Garden. However, I wasnt convinced as I could see...
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1 comment
#2180982

You need to stay at home and cook. You don’t matter to anyone and no one cares about your complaint.

ID
#3562795 Review #3562795 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Complaint about the app on wait list lied to us

Got to restaurant and they said we next on list but they kept letting everyone go in front of and we sit there for over a hour after the app said 51 minutes got there 20 minutes before and waited over a hour and half . And the ones that wasn't even on the list went...
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ID
#3555654 Review #3555654 is a subjective opinion of poster.
Service
Olive Garden Manager
Pros
  • Server was awesome
  • Quality of food
  • Food was good
Cons
  • Terrible all around
  • Poor service
  • Surprise price
Loss
$175
Preferred solution
Price reduction

Horrible service

I went to the Olive Garden on I-30 and Westmoreland, the service was horrible!!! As soon as we walked in there were 6 employees standing in a group at the hostess stand on one girls phone watching videos, we eventually were seated where we then waited 20 minutes...
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ID
#3552713 Review #3552713 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution

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