Olive Garden Reviews and Complaints | olivegarden.com @ Pissed Consumer

Most helpful review

New Reviewer

Mar 05, 2022 Annette H Zuc

I would had given it five but didn’t enjoy my food this time.

3.9

I was in a company of four. Got drink order, appetizers. Bread rolls were later on the table, appertizers came but we had no utensils nor napkins. Ask server but did not still come back with anywait time over 30 minutes. Salad came out but still no utensils to eat...

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2 comments

Mar 17, 2022 PissedConsumer2148371 #2148371

Sounds like a sh!tshow.

0 0

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#3385121

Location

Independence, Missouri

Pros

Service and salad
Was my favorite restaurant
Location

Cons

Bad experience bad experience
Poor service from the server

Preferred solution

Full refund

Aug 12, 2022 PissedConsumer3845064 of El Dorado Hills, CA

Just wanted to comment on the excellent excellent service by one of the servers of the Olive garden in Folsom california.

4.4

I just wanted to pass on some great kudos ,excellent service to a server by the name of Raina who is the server at the Folsom California Olive Garden. She always greeted us with a smile ,was very attentive and excellent job in providing us with immediate service. She is a great representative for Olive Garden, would go back again and hope to get her on the next visit. Thank you Raina

User's recommendation: Excellent service with a smile.

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#3845064

Location

El Dorado Hills, California

Aug 08, 2022 PissedConsumer3835145 of Alexandria, VA

Absolutely disgraceful experience

Am a regular guest at the Falls Church Arlington Virginia Olive Garden and today was one of the most disturbing experience anyone can imagine!

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#3835145

Location

Alexandria, Virginia

Aug 08, 2022 PissedConsumer3833695 of Portland, IN

Bad experience

I recently went to dinner and I ordered a steak it was over cooked my wife's dinner was not even hot by the time I got my replacement steak it took 20 minutes I will not be back no

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2 comments

Aug 11, 2022 PissedConsumer2232109 #2232109

You posted this same complaint, same wording and circumstances under Red Lobster on August 3.

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#3833695

Location

Portland, Indiana

New Reviewer

Aug 04, 2022 Arisha Ese

No longer your customer.

1.0

One Olive Garden refused to provide item requested and stated "they're not supposed to substitute without charging you." complete money grubbing attitude when I never said that I expected it for free. Although every other OG restaurants did provide it at no cost but we're not supposed to. Moran management.

User's recommendation: Find a place that values large parties. Normally I would bring family and friends.

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#3823336

Location

Seattle, Washington

New Reviewer

Jul 17, 2022 Teresa R Esh

Very unhappy

1.0

Hello,We took our grandson for his birthday dinner at olive garden Sunday July16th ..We had a party of 6 for his Birthday dinner .. This was one of the worth dinner we have every had at Olive Garden. The pasta was under cooked by half way..My husband and i both had...

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2 comments

Jul 18, 2022 PissedConsumer2214044 #2214044

What did the manager say while you dining inside the restaurant and requested him/her?

0 0

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#3768323

Loss

$117

Preferred solution

Full refund

New Reviewer

Jun 27, 2022 Karen F Hph

I have submitted A review& spoke with Customer Complaint line who promised A General Manager

My complaint still Is: On June 3rd my family went to Lunch after my Granddaughter graduation and was served A salad with the waitress artificial nail in it, the Manager removed the food with gloves but only compensated us with 20% off the tab, never showed her face again which was very rude& unprofessional.

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#3709962

Location

Greenville, South Carolina

Preferred solution

Let the company propose a solution

New Reviewer

Jun 14, 2022 Carrie G Ivf

Fantastic crew

Fantastic profession crew!!! They handled a very difficult rude obnoxious customer with such respect until they called police. They topped my visit off with cheesecake. Wolf road Albany ny is the best

User's recommendation: They care.

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#3670803

Location

Schenectady, New York

Preferred solution

Nothing but a big ty to their managers and waitress heather. The best

New Reviewer

Jun 10, 2022 Sherry A Yyu

After speaking with manager did not feel satisfied..

3.8

The salad brought to my table looked fine until I looked again and saw the onion that had sprouts and yellowing ..I first spoke with the server and he said ,do you want another salad ? I said No I then asked for a manager and she only said yes they need to be more careful with prepping..No one seemed to really care ..I have to saw the Lasuana was excellent! The treatment I felt from the 2emplyees was just not pleasing ..Apology , yes but I feel this is a definite reason to send this .. I am not a complainer, I still left a tip , no blame on the server .. Manager just did not seem to care !

User's recommendation: 425**** could not find receipt got this from my bank statement …Customers should look at the meal before server leaves your view.

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#3656714

Pros

Atmosphere

Cons

Food prep for salad

Preferred solution

Let the company propose a solution

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Jun 05, 2022 PissedConsumer3641896 of New Braunfels, TX

Religion

I was asked on a date night if I passed away right now would I die with a clear conscience?, due to the fact that north east Atlantic citizens are screwed in new braunfels Texas if they do not work for a Darden restaurant and I asked what kind of question is that to...

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#3641896

Location

New Braunfels, Texas

Pros

Pasta

Cons

Choice of small talk

Preferred solution

Let the company propose a solution

New Reviewer

May 12, 2022 Veera Sfv

The meal that I ordered was not correct I askFor medium well they gave me a rare I called immediately when we got home and took the meals out of the bag I called and they told me that no problem they

I had a replacement order for a couple weeks ago for a meal that was not cooked correctly the person I spoke to the manager I would pretty much guess wrote my name down and also tell me no problem was very nice I don't know if itI go to call for that

User's recommendation: Olive Garden is a great please just I have no understanding about disrespectful managers that work in a professional and million dollar restaurant to be the way that they are.

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#3569624

Location

Jacksonville, Florida

New Reviewer

May 12, 2022 Wesam Gjj

Certificate given no OV did not work

Got a certificate for customer service February 18 went to use it this week with my sister at the Olive Garden in Boise had to servers try to access the certificate to no avail there was no number on it so I taking it that you didnt really mean to give me a certificate

User's recommendation: Eat elsewhere.

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#3568133

Location

Caldwell, Idaho

New Reviewer

May 11, 2022 Christina T Sox

I had trouble

2.0

Waiter didnt noe what he was doing mess up the food I had to take my food to go. Because everyone was done already it was my dad 70 birthday it was a mess

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#3566369

Location

Brooklyn, New York

Loss

$125

Preferred solution

Full refund

May 10, 2022 PissedConsumer3562795 of Dallas, TX

Served Beef to a religious vegetarian

I ordered cheese ravioli with vegetarian sauce but I was served with beef sauce. Repeatedly checked with the waitress and she confirmed it was marinara sauce with no beef. I ate some food from that plate trusting Olive Garden. However, I wasnt convinced as I could see...

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1 comment

May 11, 2022 PissedConsumer2180982 #2180982

You need to stay at home and cook. You don’t matter to anyone and no one cares about your complaint.

0 0

#3562795

Location

Dallas, Texas

Preferred solution

Let the company propose a solution

New Reviewer

May 08, 2022 Jason M Ntp

Complaint about the app on wait list lied to us

2.8

Got to restaurant and they said we next on list but they kept letting everyone go in front of and we sit there for over a hour after the app said 51 minutes got there 20 minutes before and waited over a hour and half . And the ones that wasn't even on the list went...

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#3555654

Service

Olive Garden Manager

Pros

Server was awesome
Quality of food
Food was good

Cons

Terrible all around
Poor service
Surprise price

Loss

$175

Preferred solution

Price reduction

May 07, 2022 PissedConsumer3552713 of Dallas, TX

Horrible service

1.3

I went to the Olive Garden on I-30 and Westmoreland, the service was horrible!!! As soon as we walked in there were 6 employees standing in a group at the hostess stand on one girls phone watching videos, we eventually were seated where we then waited 20 minutes...

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#3552713

Location

Dallas, Texas

Preferred solution

Let the company propose a solution

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Location	3/5
Cleanliness	3/5
Website	3/5
Price Affordability	3/5
Allergens Information	3/5

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Top Olive Garden Reviews

"Just wanted to comment on the excellent excellent service by one of the servers of the Olive garden in Folsom california."

"No longer your customer."