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Olive Garden

Olive Garden

www.olivegarden.com
What is your customer experience with Olive Garden?

Olive Garden Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Olive Garden has 2.4 star rating based on 534 customer reviews. Consumers are mostly dissatisfied.

  • 21% of users would likely recommend Olive Garden to a friend or colleague.

  • Rating Distribution
  • Pros: Food was good, Salad and bread sticks, Good food.
    Cons: Service, Food, Customer service.

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Media from reviews

Olive Garden - Didn’t receive food order
Olive Garden - Didn’t receive food order - Image 2Olive Garden - Didn’t receive food order - Image 3Olive Garden - Size of portionOlive Garden - Low MaintenanceOlive Garden - Low Maintenance - Image 2Olive Garden - I ordered chicken Alfredo three times the first two there was no Alfredo...
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Top Olive Garden Reviews

Positive Review

"Poor luncheon experience."

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Explained all to Linda, she was very polite and understanding. I have been to Olive Garden many,many times and this one experience will not change this. Thank...

Critical Review

"Didn’t receive food order"

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Delivery order. Store called me and said they gave the driver. The wrong order asked for the drivers number. Called back asked me to call the driver called...

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Kaylee Kww
map-marker Los Angeles, California

Didn’t receive food order

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Olive Garden - Didn’t receive food order
Olive Garden - Didn’t receive food order - Image 2
Olive Garden - Didn’t receive food order - Image 3

Delivery order. Store called me and said they gave the driver.

The wrong order asked for the drivers number. Called back asked me to call the driver called back again. Asked me to text the driver to come back to the store with the food. Texting many calls later I called manager he was unapologetic and rude.

I am out $60. No food delivered. I didnt sleep last night because I was so angry.

The store messed up caused me anguish and $60. below is a copy of my phone calls and text messages.

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User's recommendation: Don’t bother horrible restaurant

Resolved
Rosetta B Rjt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wyomissing, Pennsylvania

Resolved: Upset customer

Updated by user Feb 25, 2025

Company fixed the issue and I have been provided with apology. They manager called to apologize.

However after everyone on here put me in check, I also apologized to the manager.

I also tried to delete the posts I had made. I feel like a horrible person now so congrats to my haters.

Updated by user Feb 24, 2025

I have not recieved a response from olive garden. The general public that commented basically think I was overreacting. Perhaps so.

Original review Feb 23, 2025
Alright Friends...I'm giving a pre-post warning!!! If you don't get a kick out of the ramblings of Rosie...you best scroll on cause I'm about to be unglued!!
Ok, background info!!!

Friends that are close to me or my family know all this but, I want to set the stage to me going off today!! Seven years ago my sister Becky was literally dying before our eyes. Becky suffered from chronic cirrhosis of the liver due to uncontrolled diabetes. She had been fighting her battle for several years, and the only hope she had was a miracle from God.

She traveled back and forth to Charlottesville Va to the hospital constantly. In and out hoping for a liver transplant. She had finally made it to the top of the transplant list. The call came in...they had a liver.

We were all called to Charlottesville... they prepped her and we waited...and waited. However, it wasn't going to be a match. That liver was given to someone else.

What disappointment we felt. Her prognosis was grim. Honestly, our family was preparing for the worse.
Then a new call came in...get back to VA ASAP...there was another liver. It was a match to Becky and it was a young healthy liver.

So, on Feb 20, 2018 Becky would undergo over 8 hours of surgery where she received the young healthy liver of Carmen Schentrup who was a victim of mass murder at Parkland High School in Florida. It was a week before her 17th birthday. Becky is only alive today because of Carmen and her families choice to donate her organs.
Ok now...come back to 2025...Every year we try to have a big family gathering to celebrate Becky and Carmen. This year we wanted to gather at a local restaurant.

So last week Becky"s daughter made reservations at Olive Garden in Beckley for 18 people.
We arrived 25 minutes early today. Most of the family came early, and Becky was expected there at 4p.m. it was going to be a surprise this year because usually we just did something at home.
I go in to check in, and the lady checked our reservation. She kindly showed me where we would be seated...However, she stated that they had seated another group there about 40 minutes ago..they had their food already so it shouldn't be long she said.

I said oh that's fine we are early.
Now, mind you I have worked in the hospitality/restaurant industry most of my years before I became disabled. One of the first things I remember being taught as a young 18 year old server is...take care of your reservations...they are your repeat customers. Have their tables ready at least a half hour before arrival time.
Ok...so we waited...we waited... people were coming in...groups of 6, 4, 3, 1, 2, 4, 3...etc...we waited...it was 4:02p.m.

Myself and my niece strolled to the restroom...we were actually checking out the table just to see if the other party might be close to being done. It was obvious they were NOT...Mind you at 3:35 p.m. the hostess stated that the group had the tables over 40 minutes and already had their food. So, we waited...we waited...at 4:10 my son decided he would have to leave because there was no way they were gonna seat us, him order, and be able to eat...and get to his job by 5:15 p.m.

Therefore, my husband and my son left..Ok, at this point I'm getting irritated. Reminder...I have Parkinsons...WHEN I GET STRESSED OR UPSET ITS NOT PRETTY.
Apparently, the hostesses(there was 3 of them) detected my irritation...yes, i began to get LOUD... a lady that im assuming was some sort of manager came up to me and said. Im sorry, but the other party isnt done yet.

Well, being the Rosie i am...i told her that we made sure we had the reservation because it was a gathering that had special meaning for us because my sister was a transplant survivor. She blankly just looks at me and says...they arent done yet...i said i know. You should have never given our table away...we had reservations. She was well weve been really busy since 1p.m.

i stated. You still shouldnt have given our table away...now 2 of our people have had to leave... she was well do you want me to go ahead and take your appetizer orders...i looked at her and said well, no,,,what are we gonna do eat them standing up..she said but they will be ready when you do get seated. I said no, they are no where near done back there.

She stepped away...so my family decided that this was BAD service...i mean 18 people. Average tickets there probably $25 + a person...OLIVE GARDEN YOU SCREWED UP!!! So, at 4:17 p.m. our family decided we were going somewhere else.

We stood outside a minute then I poked my head back in and told them they ruined our celebration and I would be giving them a bad review.
Ok, now...this late hour...now no reservation...what do we do...we went to Golden Corral after calling a couple of the steak houses..who at that time couldn't accommodate 16 people...I go in Golden Corral-- they were very busy as well-- I asked the hostess Leah was there any way they could accommodate 16 people..she immediately calls her manager..asks him...he comes over to me..a very nice manager named Calvin...I explained to him the situation...he said let me see what I can do...they also had 2 large groups coming in at 5 and 6...when he came back, he said follow me and took us back to one of their party rooms and seated us at 2 large tables...now that's service!! We thanked him, he introduced our server Cassie...Now of course many of us had already planned what we wanted at the other place...but let me tell you...Golden Corral did not disappoint. Mind you my background makes me not a fan of buffets. Usually I don't go to them.

But Beckley Golden Corral accommodated our large group...the server was phenomenal...got us fresh coffee...even took our picture...and as we were leaving several employees spoke and said thank you for coming...come back again soon.
Ok did yall catch that!!! Golden Corral outperformed Olive Garden...I know all the names of the employees we came in contact with. Did not get one name at Olive Garden...now, you might say oh your just being a karen!! No, good service has become obsolete with these places.

Back in my day, young server...we took care of our customers..Olive garden just had the attitude..your just one group..,we are so busy...your purchase doesn't hurt our business...oh...so it may would have only been a $400 ticket..idk..what I do know is i was feeling generous...so your wait staff missed out on a fine tip!!..

and I will share this on ALL my social medias...and I am tagging any and everyone i know!! Remember to ALWAYS TAKE CARE OF YOUR RESERVATIONS!!!
#Olive Garden Beckley, WV
#Olive Garden Corporate
#Golden Corral Beckley, WV
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Cons:
  • Too busy
  • No customer service skills

Preferred solution: Don't want nothing

12 comments
Pheng Oxq
reply icon Replying to comment of Rosetta B Rjt

That is not what they meant by deaf kiddo.

Guest
reply icon Replying to comment of Rosetta B Rjt

Actually, no. So for a 4pm reservation, your son left after 10 minutes, you got in the manager’s face and all of you left at 4:17.

So you went from 0 to 10 in less than 17 minutes. I think you need to reflect on why you were there, sacrifices others have made and channel their Grace and act appropriately.

Guest

Ahhh, she deleted her google review because I pointed out she attached a photo of a ratty old bedspread to it. You didn't have to dirty delete, you could have just deleted the photo of your bedspread. Now people won't get to read your 1 star Chic fil a

Pheng Oxq

As soon as you got loud they should have asked you to leave. Your having Parkinson does not excuse your being loud What did you want them to do, kick the party out before they were done you entitled brat?

The good thing about your son and husband leaving early was they were not embarrassed by your childish behavior. There were 16 people left in your party and you were only one behaving like a six year old. You should not have made the sarcastic comment about eating the appetizers standing up. If you had half a brain, you would know she made this offer so they can prepare them so when they seat you, the appetizers would be ready.

You are not that smart, now are you?

I hope when you did waitressing and hostessing, you had to deal with customers like yourself. Just be glad they did not kick you out once you behaved like a toddler and caused a scene.

Pheng Oxq

I would think that if you worked in the similar field you would be more sympathetic.

Guest

Too busy as a con??? I am sure the restaurant does not consider that a con.

Why would you be surprised they were busy? Can't believe you are the only one who had the idea to dine at Olive Garden that day??

Also, why did you attach a picture of a ratty old bedspread when you copied and pasted this review to google business reviews??!!! lol!

Guest

Yawnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Rosetta B Rjt

Also this was in Beckley WV. Not sure why the wrong address.was posted

Pheng Oxq
reply icon Replying to comment of Rosetta B Rjt

You posted the wrong address.

Guest

I usually find unnecessary background info used to pad a complaint irrelevant. In this case it not only is irrelevant, but given its subject matter it makes you appear tone deaf.

Rosetta B Rjt
reply icon Replying to comment of Guest-2657991

Actually I am deaf in my left ear...so move on

Guest
reply icon Replying to comment of Rosetta B Rjt

Don't tell people to move on when YOU chose to post this lengthy tale that could have/should have take a single paragraph to explain. All that backstory is HIGHLY unnecessary and adds NOTHING to your complaint.

Stick to what's relevant: you had a reservation for 18 and a party that was BEFORE YOU was lingering over their meals. Obviously, the restaurant was in a bad situation because if they asked the current party to move along, they would probably get a bad review from them and they probably would have lingered even longer. Olive Garden is no stranger to bad reviews, so review away. As far as using your Parkinson's to excuse bad behavior in public, my ex spouse, who I am on friendly terms with, has Parkinson's and he somehow manages to control his emotions and act in a civilized manner in public.

I suspect when you started acting up (being loud, your words), they possibly just wanted you gone anyway (loud people who can't control their emotions in restaurants result in complaints from nearby unhappy diners). I'm sure it was frustrating waiting on that table to finish, I would have been annoyed too, but hey, it happens. If you have ever had reservations anywhere else, you know it happens. I do find it laughable that apparently you had reservations at 4pm (Becky wasn't arriving until then you said) and you were getting upset by 4:02.

You admit you were 25 minutes early, so I think you are including the time you spent waiting when you were early, as part of your frustration. Not fair! Anyway, congrats to Becky for her liver transplant. Many people perish before a donor is ever found.

I think you need to focus on what is important: someone you obviously love is OK now. An Olive Garden meal in the grand scheme of things is not so important.

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Sharon S Gvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Size of portion

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Olive Garden - Size of portion

CYP spaghetti and meat sauce just covered the bottom of the to go container. after contacting the manager when I got home, he refunded my $12.99.

Meanwhile, I was out my dinner an inconvenience that is not a sufficient way to say sorry. I can provide you with a photo if you need it my ID number is 584773****354.

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User's recommendation: Check your to go order to make sure you have what you ordered cause it could be very inconvenient to go back to get it replaced for just a refund.

1 comment
Guest

You state you contacted the manager when you got home and were refunded. So it sounds like you were refunded over the phone, so you must have paid with a card and the manager was able to make the refund without you being there.

Is that correct? Or, did you return the food to the restaurant?

If you did not have to return to the restaurant, you had the spaghetti to eat and you got it refunded. If you returned to the restaurant, you could have asked for a replacement and had food to eat.

Garrie Suy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker High Point, North Carolina

Portions of Angel Hair , feeling Elvis Mgr on duty went to cook & told him 1/2 cup portion

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I had a discussion with mgr Elvis at Olive Garden about change in policy denying lunch portions Monday- Thursday all day as week before - denied he never had it- Ive been there at least 4 times recently- showed me the new lunch ideas had gone up to &13.49. $2 more- I settled for the Chicken Parm w/ angel hair & my friend Eggplant with angel hair- when I got the meal I had 1/3 cup of Angel pasta- my Chicken parm was 2+ the size of the Angel hair given - my friend with eggplant had a full dish of Angel Hair - Mgr obviously had something to do with that- I was pissed as pasta is the cheapest thing - I spent at least $69 on 2 entrees- $8 on meatballs- 3 $6 meals to go - ( meatballs came with no sauce, had to ask for some to put on 6 meatballs- I even tipped the waitress $15 - it wasnt her fault - she said they did do luncheons all day long- they would have the mgrs put a code in for price- difference- I wouldnt tell anyone to go there- & tell the Seniors at Center not to go there anymore- they made it impossible to be able to afford it & give you smaller portions- for more money- needless to say I was fit to be tied- I should of took a picture to show you all-

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User's recommendation: Don’t go there as prices went up with smaller portions you couldn’t find the pasta on dish & don’t fall for the $12.49 make it yourself- choose your own pasta - sauce - for $12.99 & if you wanted a meat it was $4 plus and final cost was $17 + they think we’re stupid and don’t see the leading $12.49 was just a lead & hoping you don’t figure it out till you get the bill -

Kitzia Xth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bryant, Arkansas

Complaint poor customer service

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I called Olive Garden in Benton, AR to place a to go order. I was transferred to the to go dept.

No one answered after 15 minutes. So, I called again. Transferred to the to go dept again. Waited 20.

After 20 minutes, I called back and asked to speak to a manager. They said they would get one. I waited 40 minutes. Finally hung up.

I knew they were doing that on purpose. Never got a manager. I then called the Olive Garden in Little Rock. They handled my to go order immediately.

I am sure the girls at the front desk in Benton were laughing because they just put me on hold rather than getting a manager. This happened today 6-2-25.

Such poor business!! That person who put me on hold needs to be FIRED!

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User's recommendation: Demand to be treated correctly. When a manager is asked for, they need to get a manager.

2 comments
Guest

Most likely you called while it was busy and your call was forgotten. When you called back for a manager, you expected a manager to be just sitting by the phone, waiting for a phone call, but they are always elsewhere in the restaurant, attending to other customers' needs. I doubt you waited 40 minutes on hold.

Guest

You could have ordered pickup online in less than five minutes. Instead you waited 75 minutes on hold then ended up at another OG 20 miles away.

THEN you wasted more time posting here and detailing how you were slighted. People reading your post are also laughing at you.

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Laticia W Phd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker College Station, Texas

Low Maintenance

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Olive Garden - Low Maintenance
Olive Garden - Low Maintenance - Image 2
Updated by user Mar 02, 2025

Haven't heard anything yet regarding the black mold and bugs we were sat next too

Original review Feb 14, 2025

I couldn't tell if we were set at a table with mold, or if it were bugs. Either way, it looked disgusting.

I asked a waitress. She said it was over her pay grade. So, I said 'oh', and then she came back and apologized for being rude, and asked if I wanted to speak with the manager because she had no idea what was in that picture frame.

Mold or bugs, it seemed to be both. It just turned my stomach.

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Pros:
  • Low maintenance of cleaning
Cons:
  • Decent food

Preferred solution: Compensation because I believe that was mold that we were inhaling

User's recommendation: 2

3 comments
Wafa Rxc
reply icon Replying to comment of Guest-2677734

Exactly, then they would know that they are lying. They needed to go home and take a picture of their own table and or use Photoshop to edit the photo for "evidence" so they can get compensation. They could have also asked to have their seating changed.

Guest

Why didn't you just ask to be moved? Oh, that's right, you wouldn't have been able to ask for "compensation" if you had done that. Got it.

Wafa Rxc

YOU ARE NOT ENTITLED TO COMPENSATION. If you were really that disgusted you should have asked to move seats.

You are just looking for something free. Would not surprise me if that photo was of your own table, or you used photoshop to edit it.

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Rafaella Asf

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Verified Reviewer
| map-marker Columbia, Maryland

Hiccup

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Delivery great idea need a new program to be able to make your delivery service better for the consumer. And if youve reached your million person, then please refrain from using the commercial that expresses one thing while youre taking five dollar delivery fee.

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John M Fjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Poor Food and Mediocre Service

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Went to Olive Garden at the McKinley Mall in Blasdell, NY (near Buffalo) on April 21. Very poor food and Mediocre verging on poor service.

We generally enjoy our meals at Olive Garden. Not so today. It appeared to us that some of the food may have been repurposed / transferred from other customers (e.g. breadsticks).

The salad was filled with wilted lettuce and sorely lacking in other vegetables and lacked adequate dressing. The soup watered down. The minestrone was horrible. The service was mediocre to poor.

Overall rating... D+ or C-.

Hardly acceptable. We have had much better quality food and service at Chili's and Buffalo Wild Wings

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Cons:
  • Poor service
  • Poor food

Preferred solution: Apology and Refund

User's recommendation: Go to other restaurants first.

4 comments
Guest

What evidence was there you were served breadsticks that had previously been served to another customer's table? When you asked to speak to the manager about getting new breadsticks and new servings of soup, what did the manager say?

You gave zero examples of poor service, so it must have been ok.

Interesting how you failed to include any interaction you had with staff in getting better food and service. Instead, you just want you money back (an unknown amount, as you are so inept at providing details).

Guest

You deserve neither an apology or a refund if you did not speak to management at the time the soup was tasted, the salad was lacking, the breadsticks looked old (or whatever the issue) and any issue you had with the main dish. Anything less, like complaining after, is just a poor attempt to grift by an immoral, dishonest person like yourself.

Guest
reply icon Replying to comment of Zamya Vvr

Sadly, like so many others here, they realized after the fact they couldn't really afford to eat out and now they need to create a story to get their money back.

Zamya Vvr

If the food was so "terrible" you should have returned it since you would not have finished more than a few bites If this is the case, I have no issue with them giving you a refund. If you ate all the food PAY FOR IT. If you had no issue eating the food, you should have no issue paying for it.

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Stacy L Hth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lebanon, Ohio

They refused to let me but extra alfredo sauce on take out order. I was willing to pay. They said the only allow one extra alfredo sauce.

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We cancelled our takeout order because they refused to let me buy extra Alfredo sauce. On takeout, it becomes dry and seems like there is no sauce. I was willing to pay for extra, so you've lost our business.

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User's recommendation: Don't ask for extra

Oscar S Xsl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rockwall, Texas

Wrongfully terminated

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To whom this may concern. To Jennifer French

Miss French, my name is Oscar Santiago, and I work for a Rockwall in Olive Garden.

I just had a meeting with my GM regarding my absence yesterday. From what seemed like my manager did not express any care or concern. I am reaching out to you because Mr. Scorcia terminated me today.

As I explained to my general manager and my manager before, I had a family emergency yesterday, and I let my general manager know ahead of time before my schedule that I was not going to be able to make it. My passion is high, and I have mixed feelings. I do understand that this is a business first. I also have been working for this company for almost 2 years.

My only wish is to have this incident looked at, please. My termination was without warning or written notice.

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Loss:
$200
Pros:
  • Incentives
Cons:
  • Management

Preferred solution: Apology

1 comment
Guest

I don't know what this Miss French's contact information is, but this is a public consumer website that has not direct connection to Olive Garden.

Jashawn Cur
map-marker Buffalo, Texas

What's up with bitting into grit or sand

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Chicken Alfredo bite into pieces of grits or sand about 15 to 20 times also my wife experience the same with seafood Alfredo

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User's recommendation: If you like grit in your food this is the place

Jashawn Cur
map-marker Buffalo, Texas

Sand in food

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Had sand or grit in chicken Alfredo and wife had it in seafood Alfredo bite into 15 to 20 times wasted 48 dollars won't go back

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User's recommendation: If you like eating sand go there

Haidy Oyh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

I ordered chicken Alfredo three times the first two there was no Alfredo sauce on this meal the third time tonight I ordered extra broccoli. There’s not one piece of broccoli in this meal when I calle

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Olive Garden - I ordered chicken Alfredo three times the first two there was no Alfredo...
Contains 1 confidential file for company representatives

I ordered Chicken Alfredo three times, and all three times, they messed it up. The first two times, there was no Alfredo sauce.

The dish was dry, and I ended up feeding it to my dogs. Despite ordering double broccoli, there wasn't a single piece in my meal. Each meal was supposed to include a wedding soup, but there was only one. Jasmine, the girl who packed the order, hung up on me when I told her the cooks need to learn how to read orders and that they need retraining on how to cook properly.

Jasmine also hung up on me when I mentioned contacting the General Manager, Jack Campbell, when he returns next Wednesday. She didn't appreciate this. Although, she may not have liked it when I referred to them as unintelligent. But regardless, they were unintelligent.

Will I order from Olive Garden again? They're horrible and their hold music is terrible.

I was on hold for over 10 minutes. If you know what's good for you, you'll avoid Olive Garden in Greentree.

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3 comments
Guest

You were running your mouth to what was probably a 16 year takeout person and who can do absolutely nothing about training, retraining or anything close to that! If you were serious about your complaints, you would have written to corporate and not whined on the phone to someone with zero power to do anything!

Joshau Mqm

You made a rude comment about the cooks needing to learn how to read. Naturally you were hung up on. She has NOTHING to do with the orders.

Joshau Mqm

It is spelled CALLED not CALLE, learn how to spell before insulting someone. That is a simple first grade word.

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Maria G Ufz

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Verified Reviewer
| map-marker Macon-Bibb County, Georgia

Unsatisfied

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I have been an Olive Garden customer for over 20 years. I was a very happy customer until today.

I always ask for the never-ending soup and salad, but I get a small portion of salad for one person. My husband asks for pasta and soup and we always share our dishes. However, today they limited my salad to one portion because my husband ate my salad and I ate his pasta. Isn't this a never-ending deal?

The manager, Cheri, was so rude, telling me that she is only enforcing old rules that we have to eat what we order and we are not allowed to share our food. If we share food, we have to pay an extra $10.99. Is that true? Plus, I asked to add broccoli to my pasta and I was charged twice for the broccoli.

I asked why and the manager said for the extra broccoli. Consequently, I wasted $42.07 to eat one soup and a small portion of salad.

View full review
Loss:
$42
Pros:
  • Good food
Cons:
  • Better service

Preferred solution: Apology

4 comments
Guest
reply icon Replying to comment of Shauntel Whk

The husband ordered pasta. It comes with soup OR salad.

He chose soup.

The wife ordered endless soup and salad as her meal. The issue is he ate salad from her unlimited meal.

Shauntel Whk
reply icon Replying to comment of Guest-2660588

I am guessing they both the husband ordered soup and the wife ordered salad. But if this is the case you are right.

They should pay for the soup and salad if they husband did not get the neverending deal.

Calling them rude because she did not get what she wanted is childish. If they cannot afford to pay for both neverending meals they should do without.

Guest

It is never-ending for you. You can eat ten bowls of salad and soup and the cost to you is the price on the menu.

It is not an item to be shared.

Also, your loss was $0, not $42, because you ate your food. It is sad after 20 years, you let one incident keep you from going back.

Guest

“Consequently. I paid $42.07 to eat one soup and a small salad.” No, $42.07 was for your husband’s meal (pasta and soup), YOUR endless soup/salad and the sharing surcharge.

You eating only one bowl of soup and a small salad is on you.

You chose to order the endless soup and salad. Your attempt to mischaracterize the total bill as “one soup and a small salad” is disgusting.

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Krystyn Ird
map-marker Cleveland, Ohio

Filing a complaint

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Manager and server were racist! Not only they discriminated us!

They asked us to leave the restaurant! Location was galleria blvd, franklin, TN. Date of visit 3/29/25 at 8:30 pm!!! We had a party of 20 ppl and server never brought any bread.

Upon asking she only got 2 baskets of bread! When asked we are a big party, can you pls get us another basket! She called the manager. With our decency we took the manager on the side to talk rather than making a big issue in front of others and expressing our concern that it might be better to have one more server would be helpful!

Manager said us to leave as other ppl are complaining as our kids are loud!!! There were ppl who were much louder than us! It was all made up by them all together. Upon exit, I asked to speak to manager again and he refused to come to speak!!

They were all ganged up against us!!! Never ever had this experience!

Looks like racism still exists, BUT SUCH A SHAME FOR OLIVE GARDEN TO HIRE EMPLOYEES ESPECIALLY MANAGER LIKE AND SERVERS LIKE THIS!! I would like to speak to someone regarding this matter!!

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5 comments
Guest

You are playing the R card because you have no logical defense. It sounds clear to me your party was loud, rude, crude, obnoxious and acted like they have never been in a public setting before.

The staff wanted you gone because multiple other diners were sick of you. Do better!

Guest

This is a serious allegation and if I were the manager and server, I would be speaking to an attorney to see what my rights are, in reference to a civil suit against you for defamation, slander and libel. You cannot go through life making serious allegations such as this one, against people and not expect someone to fight back.

Guest

Your post makes you look uneducated.

Guest

I know it hurts and you are looking for an excuse and to deflect, but it had nothing to do with the R card. Your party was behaving like trash.

Guest
reply icon Replying to comment of Guest-2674414

People play that card when they cannot form a logical argument. It's so wrong, on so many levels.

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Deven Ljd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Highly disappointed with our service in the way we were treated

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It just seems that this whole company has valued your customers so Lowly and it's quite sad. Considering I just spent my 50th birthday there with 10 of my friends. I have never been treated so poorly and horribly.In my life

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User's recommendation: Never would I recommend anyone ever coming to your restaurant

About

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Summary

Olive Garden is a chain of Italian restaurants. These restaurants are located in the United States. The menu of Olive Garden includes different appetizers, soups, salads, classic Italian recipes, chicken and seafood, filled pastas, beef and pork, fish, wines, specialty drinks, beer, and other beverages. Chefs that work in Olive Garden Italian restaurants, have all studied in Olive Gardens Culinary Institute of Tuscany. This institute is located in Tuscany, Italy. There the chefs learn all the secrets of classic Italian cuisine. That is why customers of Olive Garden restaurants enjoy sharing fine Italian food with their friends and family there.

Olive Garden reviews and complaints

Olive Garden is ranked 188 out of 5286 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISA

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