Product: Olive Garden Customer Care Clear all filters (35 of 35 reviews match)
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My Pasta Pass Order got messed up, and there was basically no way to resolve the problem.The contact information posted did not work. A link was provided, which was not operational. Customer Service Phone number provided diverted my call to a non-entity. Unfortunately,...
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Anonymous
PissedfromChesapeakeSquare

I'd agree with you here. I sent an email to these jokers once too and got some canned response. If I remember correctly I was complaining about their pricing. Got a respons...

1.9
Product
Olive Garden Customer Care
I liked
  • Server was awesome
#1106560
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I drove over 2 hours to eat and enjoy having a nice meal with my husband! As soon as we were seated children in the restaurant started yelling and screaming, I complained to a waitress and to the waiter and then to the assistant manager who stared at us in disbelief!...
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Anonymous
Anonymous

OG royally sucks. It use to be a good place to eat, but prices have increased, portions have gotten smaller and quality in both food and service has plummeted .For some reaso...

Anonymous
23502

If you're so aghast about someone else's kids yelling and screaming - grow a pair and go tell the parents yourself. Don't put that on someone else!

1.1
Product
Olive Garden Customer Care
#1101944
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I went with my daughter to the Olive Garden located in 222 Expressway 83, McAllen, TX 78501. It took only 10 minutes to get a table, but when we get sited, we wait more than 20 minutes and no one took care of us, there where a lot of employees but no one offer even...
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Anonymous
23502

You get zero sympathy for a straight wall of text and typos.

Product
Olive Garden Customer Care
#1089770
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Olive Garden - Excellent

#1096143
4.5
Details
Olive garden concord mills nc.we had Katherine she was excellent. Michelle I dont know if shes management but she kept coming over to make sure everything ok. Great dinner and customer service, ty. Also new call ahead awesome shorter wait. Only complaint appetizers cheesy not much on plate.
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Olive Garden Customer Care Review

#1019157
1.8
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Greeting staff at door was very incompetent. Preferred to be lazy and ignore customer request just to check seat for lost sticker. Perhaps they should have training in how customers make their paycheck appear
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Olive Garden Customer Care Review

#977657
Called my order in got there to wait 20 more minutes get home everything cold called back placed on hold 15 minutes I'm still holding. So no more olive garden in coral springs.
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Olive Garden Customer Care Review

#939702
I called to place a "to go" order and was put on hold for 18minutes. A woman finally answered, and as she was about to take my order, she somehow disconnected the call. I called right back and a gentleman answered - took my order then told me it would be 30 minutes before my order would be ready. I was very displeased with this "to go" experience.
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I visited Olive Garden twice in the month of August 2017. Both times I had to wait nearly 2 hours to get my food. They take your money and then make you wait a very long time for rhe food. You have to keep checking at the take out counter to see whwn your food is ready.
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Anonymous
23502

IF you waited for nearly two hours for your food then you are a fool. No restaurant is that good - not one. I won't wait in line at a McDonald's for ordering or waiting to p...

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Olive Garden Customer Care
#1089751
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The new Olive Garden west Herndon in Fresno was a three hour fiasco. The waiters and waitresses hid most of the time. The manager went from table to table apologizing for the poor service and the food being under the heat lamp so long. All of the pasta was yellow...
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Anonymous
23502

Hey - don't know if you realize it yet so let me help you out. Most 30 and below have their face glued to their phone to see the reaction someone just made to their facebook ...

2.3
Product
Olive Garden Customer Care
#1082734
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We decided to go for dinner on the May 28 th 2017 a group of five adults and two kids to Olive Garden Stoughton,MA.We arrived at 8.45 pm and was asked to wait for 3 minutes to set the table.It was not crowded so we were not really expecting the 30 minute wait.Any way...
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Anonymous
Anonymous

Actually they close at 10pm. You said you went may 28th that's a Sunday. So why is it hard to comprehend that a restraint would be close to running out that close to close. Al...

1.8
Product
Olive Garden Customer Care
I liked
  • Pasta
#1053515
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WAITED AN HOUR AND 45 MINUTES AND STILL NO TABLE SO WE LEFT.THEY RUINED OUR WEDDING ANNIVERSARY FOR US!!! EVERYONE THAT CAME IN BEHIND US WERE SEATED-WENT AND ASKED THE GREETER HOW MUCH LONGER? AND SHE SEEMED LIKE SHE COULDN'T BE BOTHERED TO ANSWER ANY QUESTIONS.WAS...
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1.5
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Olive Garden Customer Care
#1035515
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Waiter cleaned up urine on floor with no gloves or cleaner with dry paper towels and was later seen waiting tables - the lady who took us to our table could not be heard clearly and took two parties at once and caused confusion and the other party was really upset -...
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Anonymous
Anonymous

Her heathen, inbred parents should have cleaned up their brat's pee. If they refused, they should have been asked to leave.

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Olive Garden Customer Care
#980345
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I purchased a $25 gift card via the Darden site in August.It is now December and I still cannot get a card that I paid for. I have called 4 times. I have been placed on hold for over 2 hours and NO ONE WILL RESOLVE this issue. I am so sorry I tried to purchase and give...
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1.8
Product
Olive Garden Customer Care
#976079
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Walked in to sit down at the Olive Garden in Fort Walton the waiter and manager was very rude not wanting to accommodate.
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Anonymous
Anonymous

You "walked in to sit down"... are you saying that you seated yourself? Because that is what it sounds like you are saying but it's hard to know because your complaint is comp...

1.2
Product
Olive Garden Customer Care
#952226
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