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I set up a party for my husband and decide to do at Olive Garden ( HUGE MISTAKE ) I call a week early and spoke with Manager Veronica , party of 30 for 7:30 on a Saturday night , she told me that she can't make a reservation but since she knew we were coming they would start to separate tables early , so the wait would be no longer than 15 - 20 minutes after we arrived !We got there 7:25 and was only able to seat down at 9:45 I have never feel so embarrassed in my life , it was more than 2 hours wait some of our guests just left , I decide to walk on the back and the far back room was empty ...

they told was close for night ... are you freaking kidding me ??? I will NEVER in my life do ANY catering at Olive Garden ... because was not bad enough they were rushing trough out the food because it's almost time to close , they didn't offer soup or salad , they just bring salad ( because it's easier ) I made my guests ask for their soup ...

at the end I ask for them to serve the ice cream and guess what ?? They didn't ...

even though it was in my package ....I can't even say how horrible this experience was ...

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Anonymous
#1386112

You know that *** went out with the 90s - restaurants hate large parties because they are only trouble. Olive Garden is breathing a sigh of relief that you won't do that again.

Anonymous
to 23502 #1386273

You certainly do not speak for Darden Restaurants OR for any Olive Garden Manager, has their bonuses are tied to gross sales.

Anonymous
to Anonymous #1395346

Actually, Performance earnings are not directly tied into sales.Your P&L is a large percentage but "food" sales are marginal in comparison to the add ons or the beverage margins.

Also! AvsT has a large impact on bonus structure.

Read your MIT book again.Or ask your GM.

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