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I set up a party for my husband and decide to do at Olive Garden ( HUGE MISTAKE ) I call a week early and spoke with Manager Veronica , party of 30 for 7:30 on a Saturday night , she told me that she can't make a reservation but since she knew we were coming they would start to separate tables early , so the wait would be no longer than 15 - 20 minutes after we arrived ! We got there 7:25 and was only able to seat down at 9:45 I have never feel so embarrassed in my life , it was more than 2 hours wait some of our guests just left , I decide to walk on the back and the far back room was empty ...

they told was close for night ... are you freaking kidding me ??? I will NEVER in my life do ANY catering at Olive Garden ... because was not bad enough they were rushing trough out the food because it's almost time to close , they didn't offer soup or salad , they just bring salad ( because it's easier ) I made my guests ask for their soup ...

at the end I ask for them to serve the ice cream and guess what ?? They didn't ...

even though it was in my package .... I can't even say how horrible this experience was ...

Review about: Olive Garden Birthday Catering.

Reason of review: Poor customer service.

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You know that *** went out with the 90s - restaurants hate large parties because they are only trouble. Olive Garden is breathing a sigh of relief that you won't do that again.

to 23502 #1386273

You certainly do not speak for Darden Restaurants OR for any Olive Garden Manager, has their bonuses are tied to gross sales.

to Anonymous #1395346

Actually, Performance earnings are not directly tied into sales. Your P&L is a large percentage but "food" sales are marginal in comparison to the add ons or the beverage margins.

Also! AvsT has a large impact on bonus structure.

Read your MIT book again. Or ask your GM.

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