On 5/17 My Family came to celebrate a birthday. Earlier that day my mom called and tried to reserve a section for us and they just hung up in her face.
She called back and mentioned the disconnecting of the phone and he said he know that he hung up. The same guy came to our table once we were settled in and asked her if she wanted a bowl for salad. She politely answered by saying no thank you. He went on and told his manager on a duty a complete made up story by himself that she told him that she didn’t want him to serve her and not to come back to our table.
She never said anything like that. The manager and the server asked her to step to the back and talked to her and took up for lying host. I believe that this situation was NOT handled right.
He told my mom that she was discriminating. We will not be back to Olive Garden in Hammond, La
Product or Service Mentioned: Olive Garden Customer Care.
Reason of review: Poor customer service.