Contact Olive Garden Customer Service
How to Reach a Person at Olive Garden
Verified Contact Information
Toll-Free Number:
-
1-800-331-2729Guest Relations
Media:
-
1-407-245-4164Meagan Bernstein
Legal:
privacy@darden.com
Privacy Inquiries
iplaw@darden.com
Media:
ogmarket@darden.com
Advertising Inquiries
Olive Garden Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Olive Garden Phone Number
1 (800) 331-2729
Average Hold Time
00:00:52
Average Calls duration
2 minutes
Most Popular Olive Garden Email Address
privacy@darden.com
Olive Garden Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Olive Garden Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Olive Garden Phone Number | 1 (800) 331-2729 |
| Average Hold Time | 00:00:52 |
| Average Calls duration | 2 minutes |
| Most Popular Olive Garden Email Address | privacy@darden.com |
| Olive Garden Live Agent Availability | 10% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Olive Garden Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 74% phone, 26% email |
| Common Reasons for Contact | Product/ service, staff and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Olive Garden | First and last name, email or order id or tracking number |
Contact Information
Olive Garden Website:
Olive Garden Help Center:
Corporate Office Address:
Olive Garden
1000 Darden Center Drive,
Orlando,
Florida
32837
United States
Summary of Olive Garden Customer Service Calls
1K
TOTAL
CALLS
CALLS
02:23
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Olive Garden?
Product/ Service Question:
- “Complaint”
- “Poor food and poor service.”
- “Food wasn't right”
Staff Question:
- “The managers are giving me the run around! I am owed 68.79 because of their poor food preparation!”
- “Bad service and salad”
- “Poor customer service”
Request for Information Question:
- “Dietary restrictions question”
- “Update information”
- “To whom it may concern, I am writing to file a formal complaint regarding a deeply troubling experience I had at one of your Olive Garden locations. This incident was severe enough to affect my health, my safety, and my trust in your brand,”
Employment Question:
- “W2”
- “My w2”
- “Pay stubs”
Payments and Charges Question:
- “Not reimbursed over charge”
- “Credit card company cancelled order by mistake”
- “Credit card stolen by waiter”
Shipping and Delivery Question:
- “Take out order issue”
- “Delivery issues”
- “Delivery”
Cards Question:
- “Gift card not delivered”
- “Issue with the corporate gift card is running”
- “E-gift card was sent to wrong number”
Account Question:
- “Can’t login to account”
- “Birthday reward not issued”
- “Birthday rewards”
Refund Question:
- “Refund”
- “Refund for food that I didn't receive”
Return/ Replace Question:
- “I need to change my birthday”
- “I need to change my birthday is wrong”
- “Incorrect charge to my credit card”
Activation/ Cancellation Question:
- “To activate card”
- “Wrongful terminated”
- “To unsubscribe me from your email. I no longer live in the U.S”
Website/ Application Question:
- “App broken”
- “Website won't process gift card payment for catering order”
- “Your website”
Other Question:
- “Pissed off”
- “Complimentary”
- “Birthday dinner NOT acceptable”
Compare Olive Garden Customer Service To
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Olive Garden