Alysah Vvl

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Verified Reviewer
| map-marker Sebring, Florida

Application

Need to get the my application don't know if I messed it up just needed verification code and interview
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Tina T Vur
map-marker Mays Landing, New Jersey

Horrible experience

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Myself and my daughter go to Olive Garden at least twice a month after payday to enjoy the soup and salad all you can eat late lunch we usually go to the one in the landing where we live but we were in Vineland and chose to just stop in at that one because we had never been there before. We had horrible service we always order the same thing the gnocchi chicken soup it came out curled and sour tasting we asked the server to take it back and see if they would make us a fresh batch she said they wont make a new soup until the old soup is gone so we chose to get a different soup which wasnt as tasty as what were used to getting After we asked her what was in it several times she had to go back into the kitchen to find out what was in it because she actually told us she doesnt like the food there and doesnt eat there so she doesnt know whats in the soups so I just questioned her being a server myself somewhere else why she didnt like the food there or at least taste it so she could tell the clientele about their meal she just shrugged her head and said its a job.

We also always order that or you can eat dipping sauce with breadsticks we got two breadsticks that were hard and about a scoop of the dipping sauce for two people which normally we get four breadsticks and a nicer amount of dipping sauce so we asked her to come back and bring us more breadsticks she came back about 10 minutes later with two more breadsticks they were still kind of crunchy and not nice soft and warm as if they were sitting under the warmers for a bit. And when we asked to speak to the manager The waitress told us she had stepped out because she was at her know as soon as she came back in with that point just asked to have a box taken home for the salad that was remaining and my daughter asked for another peach iced tea to go and we left paying the bill on the machine on the table. I kind of stewed about this all night thinking it was a different area with an attitude problem and just not good food but I just wanted someone to know that someone needs to check into the Liland branch on Delsea Drive because the people that were working they were just sitting around and you could see them into the kitchen where we were seated just laughing and carrying on but nobody wanted to take care of the three customers that were sitting at tables or I should say three other families that were sitting at tables it was around 3:30 in the afternoon yesterday so its not like they were that busy but they could at least come out and pay you some more attention than they did . As I said before we always go to the Mayslanding one never had a problem very friendly employees manager come out and ask you how your meal is never an issue until yesterday if you need to know where it was it was 3 880 South Delsea Dr.

in Vineland the server with Diana F we were there at 1604 on 320 and the check number was 13768 and like I said my name is Tina Taylor my phone number is 609-**** actually Im gonna give you my cell number 609457-**** if someone would like to call me back if not Im just logging this complaint because I find it to be embarrassing how we were treated . Thank you for your time in reading my concern regarding that property

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User's recommendation: . Thank you for your time in reading my concern regarding that property

Anonymous
map-marker Berea, Ohio

To much to type bout incident

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Olive Garden - To much to type bout incident

Went there. It was starting to snow outside went inside got a booth they had to air out.

It was freezing. I heard the other table complaining also and there was a third party to. I was so cold my hands were freezing. I had to cover up all my coat, I told the waitress so she told a manager.

When is your turn the heat on it got warm for about two minutes then I started getting cold again I got up looked at the thermostat and the heat wasnt even on it was the fan which is blowing cold air around , my food came out dirty minutes later the angel hair was gone me and just thrown on a plate.

The carbonara sauce came out in a separate bowl which shouldve never happened so I told the manager now that the heat is still not on he went over and just turned it on auto, but it still wasnt on heat , my husband does heating and air so we knew what was going on. If its cold and customers are complaining, why not put the heat on I doubt will ever go back management was poor food was cold the soup was cold.

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Deneen C

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Verified Reviewer

Order dessert

Olive Garden - Order dessert
Order dessert, warm Italian donuts and it was at least a whole cup of sugar poured on top of the donuts. Unacceptable service. We used to order the donuts not anymore unhappy customer
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Loss:
$30

Preferred solution: Full refund

Sandy B Zbf

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Verified Buyer
|

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Verified Reviewer
| map-marker Chattanooga, Tennessee

MISSING item

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Olive Garden - MISSING item
Olive Garden - MISSING item - Image 2
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I am HIGHLY annoyed and mad that I have been transferred 7 different times and on the phone with Olive Garden for over 40 mins. I ordered a chicken fettuccine and only got fettuccine NO chicken. Ive been on the phone for 40 mins and got hung up and no one ever bothered to check up on me. I wasnt mad at first I just wanted to get the chicken and then I got mad after I was on hold for 40 mins and no one got back to me! I also have pictures I can show you. Im no one to complain but this was a frustrating situation
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Loss:
$12

Preferred solution: Full refund

Milania Spf

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Verified Reviewer
| map-marker Goldsboro, North Carolina

Due to a recent takeout order very dissatisfied

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My takeout order was not completed as I ordered it I'll call back to talk with the manager concerning she had a very disposition she was insulting rude nasty and hateful she should not even be working in food service nevertheless as a manager her name is Tiffany L Mitchell
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User's recommendation: Is never ever visit the Goldsboro NC location

Lacey S Xiz

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Verified Reviewer
| map-marker Saginaw, Michigan

Wasted money

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I ordered Olive Garden to go at the bay rd Saginaw MI location. I ordered a lasagna with a salad and I customized my salad how I wanted it.

No tomatos no black olives and extra pepperchini peppers with 4pks of croutons. And utensils. I drove 45min back and forth for this food and spent $30 for my salad to not be customized actually looked as if they put extra black olives in it. No utensils, Im working I have nothing to eat with!

So now I just wasted my time, money, and gas. I called the Saginaw one and the manager was extremely rude and said I was wrong! I told her Im eating a fry *** salad with my fingers and she said she is hanging up cause I cussed.

And then didnt want to give me the # to corporate so I google searched to email because it didnt have to be that big of a deal but she kept telling me I was wrong and I didnt order what I ordered! I have my receipt and im hoping to hear a response back.

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Loss:
$29
Pros:
  • Good salad when eating in
Cons:
  • To go service is terrible

Preferred solution: Apology

User's recommendation: Eat elsewhere

4 comments
Guest

How is it my fault when I ordered online? I ordered exactly how I wanted it!

I didn’t talk to anybody until after I got back with my order wrong!

They were wrong! And I actually eat inside there often, this was my first “to go” order and it will be my last ever order

Kevin Richards 443

Don't blame them when it is your fault. They don't understand what you said

Jamee Qem

Dear facebook team I got confirm your identity problem in my personal facebook account please solve my problem it is definitely possible for you please solve my problem alieajul867@***.com

Kevin Richards 443

With your poor English most likely they could not understand what you wanted and therefore got your order wrong.

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Rose M Rlq

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Verified Buyer
| map-marker Buena Park, California

Chicken gnocchi, soup, not as advertised

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Olive Garden - Chicken gnocchi, soup, not as advertised
Olive Garden 1305 S. interstate 35 San Marcos Texas had the chicken gnocchi soup. It was not thick and creamy and they did not have spinach in it. They had celery I was recently to the Olive Garden in Temple the week before and their chicken gnocchi soup was delicious with spinach. !!
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Preferred solution: I would just like you to let the San Marcos location know they did not get away with something

User's recommendation: I did not say anything at the time, because the people I was with would have been squeamish

Patricia W Rui

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Verified Reviewer
| map-marker Lexington-Fayette, Kentucky

Food was terrible.

Olive Garden - Food was terrible.
I have eaten at olive garden before.its been awhile.it was my daughter her 5 year old son and myself.my daughter and I got sales soup and bread sticks.my grandson ordered shell noodles and fries.all the food was awful .the soup was cold.the sales wasn't cut up huge piece is.breadsticks were so hard we could hardly chew them.i was kind of shocked.his fries were burnt.. noodles were cold.just awful.its the one on nickelsville don't eat thererd.
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Loss:
$34
Pros:
  • Fun
Cons:
  • Food quality

Preferred solution: Full refund

Lisa marie Z

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Verified Reviewer

Food poisioning

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yesterday my friends and I a party of 10 went to your location on Woodrow bean Transmountain in El Paso Texas around 8pm mst. We all ended up with food poisoning.

We all had chicken our one friend had egg plant parm and my daughter had pizza. All sick. The manager said she would refund our bill but could only do mine so my friend called in about hers.

The manager was rude she stated she did 50 orders of chicken and shrimp carbonara and we are the only table to complain. First off I think that was extremely rude of her and not only that she hung up on my friend when she said we had to wait for 15 mins in an empty restaurant.

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Loss:
$51

Preferred solution: Full refund

Tracy L Zyu

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Verified Reviewer
| map-marker Dothan, Alabama

Very poor service and problem with bill.

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Recently had dinner at Olive Garden In Panama City Beach, Florida and had many issues. (02/25/2024 - check #33691) We ordered an appetizer along with 2 entrees with salad.

The appetizer came out and a minute later the salad bowel and a couple minutes later the entrees, all within 5 minutes. We didn't get to enjoy our appetizer, due to the salad arriving, so we both got a plate of salad when the main entre arrived. Needless to say, the main course was cold before we got to it. When I tried to pay at the table with a credit card the tip was included in the bill.

I like to give the waitress cash for good service, but I did not get the option. There was no place on the table kiosk to not leave a tip which is my usual routine.

Not a favorable meal or evening with my wife. Hope you can correct these issues.

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User's recommendation: Watch your bill for add on's like tip. If you have poor service, talk to a manager

jennifer b Dit
map-marker North Myrtle Beach, South Carolina

Forced to quit because i was told i was racist

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My name is Jennifer I had worked at olive garden for 7 months, and I was doing great I loved the job and had no complaints, but then I had posted something on my personal social media account and was told that it was racist then they had come to me asking questions like have you ever said anything racist while on the job or have you ever said anything racist on social media which both answers were no they then put me on unpaid leave so they could investigate at that point I called them and quit I am anything but racist I have a son that is mixed I have dated people of color I have family that is. I am not a racist at all

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Preferred solution: Apology

2 comments
Guest

No one forced you to quit.

rashid a Wxh

My order number #ISAE23770JBK7DNWKA my order is not received please give me my order help me

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Joseph T Vty

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Verified Reviewer

Unsatsified service

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I put my name on the wait list.when i got to the restaurant on clicked on the link on my messages.i was told to wait and that i was #1 on the list.me and my wife waited in the car for over a hour,never got a call back.this happen at olive garden in Queensbury NY on glen st.me and the wife left very unsatsified with the service,this is not a way to treat your customers.
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Preferred solution: A appology and a voucher for 2 complete dinners for me and my wife

User's recommendation: Not happy

Elva C Mng
map-marker Chandler, Arizona

I visited the Olive Garden in Gilbert AZ and my take out that I didn't order was being "Stung" by a "Brown Rare Scorpion".

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I still have permanent numbness in my foot and I have not been able to complete my daily 3 to 6 mile walks nightly. The Dearden Corporation that owns Olive Garden Insurance Company has been very uncooperative and unprofessional in providing any compensation. The Manager offered on her own a $50.00 gift card but I still have not been reimbursed for my to trips to an ER.
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Cons:
  • Blaming the paying customer and refusal to compensate

Preferred solution: Compensation for my permanent life changing injury

User's recommendation: Beware sitting in a dark booth near the bar that is where the Manager stated they spray regularly for critters

Barbara G Hoa

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Verified Reviewer
| map-marker South Burlington, Vermont

Fell in establishment !

On 2/16/24 as I was leaving Olive GardenI caught my toe on a corner of the mud runner that was flipped up in the entry and fell. This was between the two sets of glass doors.

There was staff that witnessed it and offered help immediately. The GM, was brought out. They made certain I didn't require Rescue and sent me on my way. I followed up via email 2/18 that I would be seeking medical attention.

I followed up via email on 2/27 stated he would have Liability contact me. Followed up with Via email on 3/4, told I would be contacted soon. Reached out on 3/6. NOTHING HAS BEEN DONE!!!

I have been in a lot pain for almost a month which is unacceptable. I would appreciate someone reaching out to me to resolve this.

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User's recommendation: Make sure everything is documented !

Susan t Nkm

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Verified Reviewer

Horrible waitress.we went in today for lunch and drinks and waitress was walking past us even when we had our light on noons would help us.horrible experience in Lansing I'll.

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Horrible service and they were very slow at lunch today.employees just walking past us ignoring us when we couldn't find our waitress anywhere .Very disappointed. I went with my cousin Carrie hyberger she has our receipt. Would not recommend
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Pros:
  • Great food
Cons:
  • Horrible service

Preferred solution: I would like a gift card for olive garden we had lunch and drinks today

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